Return Policy & Refunds | Cannafitshop
Return Policy for Cannafitshop - Your Satisfaction is Our Priority
At Cannafitshop, we are dedicated to providing you with high-quality cannabis and fitness-inspired products that enhance your lifestyle. We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below.
1. Returns and Exchanges
- To be eligible for a return or exchange, the product must be in its original condition, unworn, and with all original tags attached.
- Returns and exchanges are accepted within 30 days from the date of purchase.
1.2 How to Initiate a Return or Exchange:
- Please contact our Customer Support team at email@example.com to initiate the return or exchange process.
- Include your order number, a clear description of the reason for the return, and any relevant photos if applicable.
2.1 Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
2.2 Return Shipping Costs:
- Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
3.1 Exchange Process:
- If you wish to exchange an item for a different size or product, please contact Customer Support at firstname.lastname@example.org.
- You will be responsible for any price difference, and we will provide instructions for returning the original item.
4. Non-Returnable Items
4.1 Final Sale Items:
- Certain items, such as clearance or sale items, may not be eligible for returns or exchanges unless they are defective.
5. Defective or Damaged Items
- We thoroughly inspect all products before shipping to ensure quality. If you receive a defective or damaged item, please contact us immediately at email@example.com with photos and a description of the issue.
- We will work with you to provide a replacement or a refund for defective or damaged items.
6. Contact Us
For any questions or concerns regarding our return policy or the status of your return, please contact our Customer Support team at firstname.lastname@example.org. We are here to assist you and ensure your shopping experience with Cannafitshop is exceptional.
By shopping with Cannafitshop, you agree to abide by this return policy. We reserve the right to make changes to this policy at our discretion. Please refer to our website for the most up-to-date information.